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How Do I Contact Technical Support?

Please use the myCGS User Manual to answer your questions and troubleshoot problems. If you need additional support with registering, logging in, administration or viewing information on our site, contact the EDI Help Desk by calling our Provider Contact Center (PCC) and choosing option 2.

  • Kentucky/Ohio Part B 866.276.9558
  • Home Health and Hospice     877.299.4500
  • Kentucky/Ohio Part A            866.590.6703

You may provide myCGS feedback by using our online feedback form. Please use this form for feedback only. If you need technical support, please contact the EDI Help Desk. We welcome your comments.